Technical Support-Staff-Encoder
The Opportunity
We are seeking a meticulous, detail-oriented, and tech-savvy IT Staff / Encoder(s) to play a crucial role in the backbone of our innovative projects.
This is not just a data entry position; you will be responsible for the accurate and efficient input, management, and verification of critical data that powers our advanced security and traffic management systems.
Your work will directly contribute to the success and reliability of systems that keep our city safe and moving.
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We are looking for a skilled and proactive IT Support/Staff/Encoders to join our technical team.
IT Support - This is not a typical desk job. You will be the on-the-ground technical guardian of our city's critical infrastructure, ensuring the seamless operation of the advanced systems that power City's transformation. This is a unique chance to gain hands-on experience with state-of-the-art technologies like ANPR, IoT sensors, and integrated security platforms that few in the country have access to.
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IT Staff - This is not just a data entry position; you will be responsible for the accurate and efficient input, management, and verification of critical data that powers our advanced security and traffic management systems.
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Encoders -
Accurately encode and update large volumes of data into various databases and proprietary software systems.
Perform regular data validation and verification to ensure the integrity, consistency, and correctness of information.
Manage and organize data from various sources, including ANPR (Automatic Number Plate Recognition) logs, facial recognition records, and other sensor data.
LOCATION
Davao City
EMPLOYMENT TYPE
Permanent
Responsibilities:
ENCODER
* Accurately encode and update large volumes of data into various databases and proprietary software systems related to our smart city projects.
* Perform regular data validation and verification to ensure the integrity, consistency, and correctness of information.
* Manage and organize data from various sources, including ANPR (Automatic Number Plate Recognition) logs, facial recognition records, and other sensor data.
* Generate and prepare standard and ad-hoc reports from the database for project management, analysis, and client reporting.
* Collaborate with the technical and project teams to resolve data discrepancies and ensure seamless system data flow.
* Maintain strict confidentiality and adhere to security protocols for all sensitive and project data.
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IT SUPPORT
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* Provide first-level technical support for all hardware and software components of our smart city projects, including ANPR cameras, sensors, network devices, and central management systems.
* Assist in the installation, configuration, and testing of new IT equipment and systems at various project sites (checkpoints, traffic intersections, parking areas).
* Perform routine diagnostics, maintenance, and troubleshooting to ensure maximum system uptime and rapid resolution of technical issues.
* Collaborate closely with senior supervisor and project managers to support system upgrades, data management, and network integrity.
* Maintain accurate technical documentation, inventory records, and issue resolution logs.
* Act as a key point of contact between field operations and the central control room, ensuring clear communication and swift technical response.
How to Apply:
If you’re excited about this opportunity and meet the qualifications, we’d love to hear from you!
Please submit your resume, cover letter, and portfolio (if available) to admin@smartcityph.com
or click Apply button.
Join us in shaping the future of technology and making a lasting impact on the world!
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Skills required:
* Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or any related field.
* Proficient in MS Office Suite, with advanced skills in Microsoft Excel (e.g., VLOOKUP, Pivot Tables).
* Strong attention to detail and exceptional analytical skills.
* Ability to work independently with minimal supervision and as part of a collaborative team.
Excellent organizational and time-management skills.
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Preferred (A Significant Advantage):
* Familiarity with data from ANPR, biometric systems, or other IoT/sensor technologies.
* Experience with government project data handling and protocols.
* Basic knowledge of SQL or other database query languages.
* At least 1-2 years of experience in data encoding, IT support, database administration, or a similar role.
